They checked out the cable hook up and said it was fine. Cristina Rimando, i have the same problem with my element tv, 03/30/2020 by I have same problem. If there is no picture on the TV screen, and if you have a spare video cable try the following connection [A]. Suzanne brosnan, I fixed it by unplugging everything. If blinking, are they blinking after plugging it in, or after you turn it on, and how many blinks? Philip Felix, Plasma tv blue screen for hours then big lines come on then turn it on and off and picture comes on why is this happening, 12/08/2020 by Terms — If no go remove the back from TV and remove plugs/ cables reseat them to make sure all have good connection and try TV again. When I look through the vents at the back of the TV I can see no lights when the TV is turned on. 01/30/2018 by If a cord isn't plugged in properly or if the right input mode isn't selected, there will be no picture onscreen when the TV is turned on. Jeff Dozert, Had a problem with Panasonic TX-48CX400B , sound but no picture. If the panel is cracked it cannot be repaired. My feed also comes through a home entertainment system. This will help troubleshooting the problem. Turn on your source. I can not turn it of with the remote or by the tv remote, i have to unplug manually. ... Sound but no TV picture ‎07-27-2015 05:42 AM - edited ‎07-27-2015 05:43 AM. Did a sound test and it was perfect, but no sound from any channel, just the show without sound. If it remains dark, use a flashlight and angle it against the screen with the TV at a station where you can hear the sound See if you can make out shadows or shapes. For several years it turns itself off. TV Screen Is Black - Powers ON But No Picture - What To Check? Can you help please? Cant see shadows or anything when shine a torch on the screen. And see if the power light blinks at you. While the TV is on with sound and no picture, I can change channels. I cant afford a new tv either. Please advise. tyreshiajones323. And I’m hooked up to Direct TV. Wait 30 seconds. That eventually stopped and I got sound only. If the source is correct ensure set-top box has sync: Verify that the green "Link" light is illuminated on the STB. @vierasta, Try pressing the ‘i’ button on the remote’s number keypad . Peter McLuckie. My TV has sound but no picture. Re: All sound, no picture I am having this problem too, but it is on ALL ROKU channels -- Amazon Prime, Netflix, YouTube, PBS, etc. If you are sure you have selected the correct input or channel but still have no picture and sound; Try resetting the TV by unplugging it from the power outlet for 30 seconds. See if that resets your TV. After that, press the tv/av button on the top of the set to get your tuner back on screen. You could try performing the Self Check procedure as outlined on p.22 but if that is no good then you may have to start testing the P board voltages etc, The schematics for the P board begin on p.77. gerrytlloyd 09/27/2018 by After that, press the tv/av button on the top of the set to get your tuner back on screen. oldturkey03, 08/02/2018 by New Samsung smart tv., got it set up , connected to the internet, Netflix worked perfectly, switched source to cable and auto setup the channels, then scrolled through and stopped on several stations had fine pictures but absolutely no sound. Other useful information would be model number. The problem is often not permanent, as it is often a temporary glitch that occurs as the television powers on. on diagnosing a TV with this type of issue. Could be possible power supply board issue, remove the back off of TV and look for any evidence of a power surge, bulged capacitor, hot/burn marks, etc., replace parts on the board or replace board found with defective parts. Terms — If the TV is connected to an indoor antenna, try to adjust or re-position the antenna until you get stronger signal strength. Kylee Evans. With the TV turned On, did you try shining a torch at an angle close to the screen to see if an image was there or not? My picture went out after I turned tv off on 2/11/18. Yes it took a long time to find that trick. On p.23 it shows that the error code that you have, indicates that it could be either the LCD panel or the P board. My TV has a sound but no picture. or a repair man. i tried the unplug, press power button process and nothing. clairefallas. fakhrulsmam. (On my LG TV, this is actually Home Menu -> Audio -> TV Speakers: Off, to turn off the TV's internal speakers. If this is the case, then this problem has probably happened to many people throughout the UK, and I would think that lot of people will just have gone out and bought a new TV, because it is often cheaper to do this than paying for a repair, if the repair turns out to be complex (but this repair was done in moments just via the engineer's menus, without needing to take the back off the TV). 05/28/2019 by I know the issue is a backlight failure. stephenbirdwell826 what exact model is your TV? The device feeding the TV got configured to use an audio (speaker) mode the TV cannot handle or to send the audio to some other port but there are no speakers on that port. I hope this helped you out, if so let me know by pressing the helpful button. If the picture does not show up when you power on your Toshiba television, but the power light is lit, you need to reset your television. The repair engineer who came around fixed my TV within minutes, by holding down some button on the TV for some seconds to get into the engineer's Service Menu, and then reseting or changing something (I did not see exactly what he did). 12/07/2018 by :(. If it remains dark, unplug it and push the power button for about one minute, then plug it back in. The TV screen goes black as the TV enters standby mode to perform panel calibration. Look for the panel part number which is printed on the back of the panel and then search online using the part number to hopefully find suppliers. It worked just fine before. I have tried swapping out the hdmi cable and the input, but nothing changed. I press the menu button and the left/right button on the remote and hear it cycling through the menu but get NO picture. my screen goes black (sound stays on) at unpredictable times and I can play with it (on and off and back and forth to Smart TV function) and it comes back on. Last month I got SKY Q (HDR box) and it was working fine up until last week. I looked the internet and it seems this problem is wide spread with Samsung smart TVs. This happens when the Picture reset mode is On when you unplug your OLED TV power cord, plug it back in, and then turn it on. If the picture and sound quality is poor on a specific channel only, there is a possibility that the signal strength of the network is poor. I did notice after pushing button if the screen turns blue around the outsides of screen it then comes on like it should. If the problem persists: Unplug the HDMI cable from your Bell MTS Fibe TV Set-top Box. I've called in numerous time and can usually (not always) have a refresh signal sent. I can also unplug the X1 box and go through the reboot process to get the picture back. Hi do you know what buttons he pressed? Turned it on Friday morning and now all I have is sound and no picture. Audio cable connection 1. Some STB don't do the HDMI handshake well with some models of TV. Good luck. How do i get to that engineers screen or whatever you guys are talking about. Disconnect the power from the TV and then remove the back cover. Philips LCD TVs are no exception. Message 7 of 7 (10,076 Views) Could be the Box, the TV, or the cable. To better assist you, please answer this question. This is what happens: If the TV hasn't been on for a while (20 minutes or more) and I press the power button, you hear the TV turning on but still get a black picture. The picture usually returns after powering off the TV and waiting 5-10 minutes. Waited 30mins then plugged them in. Great Pana tv and all of a sudden screen went black, no sound, nothing. TV turns ON but no picture or sound black screen FIX - YouTube On standard TV’s (non HDTV), you may have only 2 choices, TV or Video. ... TV has no sound or picture when connected to a PS5 with an HDMI cable. my Tv is 2 years in November just passed. When your TV has a black screen even when it's on, it's quite possible it could actually be your external device and not your TV. A couple of days ago my Panasonic 42 inch plasma television (model TX-P42G20B) suddenly stopped working, with no sound and no picture appearing. Dusty Benedict, I have a Panasonic tv and I have sound but only a black screen, can anyone help, 05/08/2019 by Anthony Savannah, 01/08/2019 by dont know if this helps anyone or not. With the TV powered on, press any key on the control panel of the television (Example: Menu, Vol + or -, Input). (Black screen) The picture only appears breifly when I press the power button on the SKY controller. Many thanks. The TV Technician I'm going to connect you with knows all the tricks and shortcuts. @oldturkey03. Then I sit back and wait for the next black out-can be minutes, hours or days. See if that resets your TV. A common problem TV you might experience is a lack of picture when you turn on your TV. Check all the wiring and unplug the wires and plug them back in to make sure they are properly seated. then visually check the boards for any obvious damage like domed or leaking capacitors. There is a ‘self check’ feature that activates if the blank screen and no sound is a settings problem. teboho daniel. It is possible that this is either a power board issue or a T-con board issue. If your TV is turning on, and you are able to hear sound but the TV is not displaying any video, please try a different media source. I can't get a picture on my Phillips lcd tv it has sound but no picture it is a 30" LCD model that i bought a few years ago. Sometimes if I unplug it for 30 seconds, plug it back in and then turn it … I don't have a remote I used my sky one with it but obviously as I have had to use another tv I registered my remote with that one :( I think it's a duff tv now, I reset it by the volume and on button, the green light disappears and nothing happens but must be doing somethi long with the light.going off! I switched it all off overnight so for more than 15 hours because the picture kept disappearing and I had to switch the screen on and off to get the green light and a picture. i think ive locked my power button somehow. I do follow directions really well though. Turn on suggestions. Where there is a bad connection, faulty cables or improper installation. So after 15 hours I’ve tried switching it on and the light is flashing. And held the power button on for 1 minute. Have no clue why. Accessibility. Thanks- forever grateful, If it's a backlight problem how do I fix it, 03/30/2020 by There is no proof of this, but this is apparently what some repair engineers suspect. This was the led light strip problem. I am convinced the problem is the ROKU TV, not the channel, because I can watch Prime, Netflix, etc. Black screen. Technician's Assistant: Sometimes things that you think will be really complicated end up being easy to fix. stephenbirdwell826 , First try unplugging TV for 20 min's and press and hold power button on TV for 10 sec's to reset and plug TV in and try. Connect the A/V device directly to the TV and not through the audio system using the video cable. TV circuit boards are always in demand. There is no picture on the television from the Audio/Video stereo system. Plug the TV back in and turn it back on using the Power button on the cabinet or your remote control. At any time if you start getting light blink codes, use the 2nd link to diagnose the fault. Tv was on then went black just sound is all I got, 03/22/2019 by Sounds like Element products are duds. Mine has done the same thing and I can't afford a repair man to come out? Aiden Baker, i am hooked up hdmi. Power on … on other devices that don't use the ROKU. My Panasonic tv picture is black the power light is blinking there's no picture or sound model # is tc-p50s30 could you help me find out whats wrong with it please and thank you, I have a 65 inch sharp smart tv. Video cable connection → B. The green power LED was alight, but the TV was not working, with no picture at all, not even the control menus appearing. This television has model number TC-46PGT24. See the Chosen Solution below on what to do regarding further checks by you. This is a fix the engineers use: Turn on the TV at the set. He told me that TV engineers suspect software updates sent from the BBC to the BBC iPlayer in the TV cause of this problem. @egormxo verify that you have no image on all inputs. If your source is not HDMI CEC compliant, turn on the TV and switch to the HDMI input. Repair guides and support for LED, LCD, HD and other Vizio TVs. While the light is flashing, press and hold (-/v) button on the TV itself, and press 0 (zero not the letter o) on the remote control 3 times quickly within 2 seconds. Can some one let me know what I can do? Accessibility. Any problems with the board? Ditto on problem. Thus this presumed rogue BBC iPlayer software update containing a bug (assuming it was the cause of my TV going kaput) may have caused a lot of people to throw away perfectly good TVs, and to go out a buy a new TV, which is not necessary at all. 1. If you do happen to find one it most probably will cost nearly as much as a new TV. The tv fell over flat on the screen and its cracked several places but it turns on but no picture is it a led bulb fault, 03/31/2020 by I have a TCL Roku TV model 55UP120 since 2017 but all of the sudden, the screen went black and sound is coming out but no image is displayed. I did the pull out the plug and hold the mute button..it worked. Tanya Gonzales, 04/27/2020 by It needs to be replaced if you can find an exact replacement panel that is, as they are difficult to find. The only thing that works is the power LED and it is red? The screen will go back to normal display when the calibration is complete (approximately ten minutes). You didn't specify. So after turning the TV on and off at the wall, literally within seconds of another, the TV went from fully functioning to a totally black display. I had the same problem. Check if the input method of the audio system (such as amplifier or theater stand) corresponds with … If you do, then it is your backlight that has failed. Then I replaced the part from https://tvpartscanada.com/en this website. i have same problem with my panasonic tv the thing is the light isworking good not blinking but nothing works on the screen, 03/11/2019 by If you do not see anything, unplug your set and remove the back. i turned all lights off and the tv is black as night. If not comfortable working on the TV, have a good local TV repairman have a look, diagnose and estimate repair. Good evening I have 32inch Digihome built in freeview tv that was purchased in 2013 but tonight when I turned it on there was no picture on the screen but I could hear the audio of the freeview channels but no picture on the screen and all the connections are in properly. Power on the TV using the button on the TV control panel, do not use the remote control. No video with normal audio on a Smart TV will the result of one of the following issues: ● A connection issue; the most common problem. If it remains dark, unplug it and push the power button for about one minute, then plug it back in. When I turn on SKY my amp and TV turn on as normal, but no picture. I have the same problem now. Occasionally, when the TV is turned on, I get sound with no picture. I have already tried resetting and every trick available but still no image. ● An issue with the device connected to the TV. paula.birri. Anthony lee Hirst. gerrytlloyd, I have a Panasonic tv the picture is black no sound or picture the power light is blinking could you help me find out whats wrong with the TV please and thank you model # TC-P50S30, 12/02/2018 by You may be lucky. Here’s a link to the service manual for the TV. 09/05/2020 by No more Element products for me. Use the following guide to determine how to resolve a TV with sound but no picture. Didn’t work for me. For example, if you are using a DVD player, try using Digital TV. © 2021 iFixit — Licensed under Creative Commons — Privacy — left it unplugged for a month. Try unplugging the TV and then plugging it back in. Already replaced the power supply board as it showed bad by Ohms. 10/09/2020 by This should start the screen and sound, so before it goes off again go to System and Update your channels. There is a ‘self check’ feature that activates if the blank screen and no sound is a settings problem. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Was putting it on a wall mount I had picked it up n my hand was on the volume buttons power n channel buttons. tipped it on its end, plugged it in and hit 1011000 on remote and the picture came back on after a few seconds. Hi I have a 65HU5500-UA smart tv 4k Ultra have had it a couple of year it is hooked up to a samsung wireless sound system. Thank you, 01/31/2019 by Check out the 1st link below for more info. @egormxo verify that you have no image on all inputs. Tv then had came on. A black screen could just be a sign that the TV is turned off, although if it is producing sound then you know that's not the case. Just a shame to chuck tv away! Press the [Source] button to select the correct input source. a message came up, Switching from standby mode. Just to clarify, you have no sound and no picture? Any ideas? My Hisense 55 inch tv turns on but no picture or sound. Every few days, I turn on my TV and there is sound but no picture. audio still works... and after the picture went out there were a few crackling noises... 42".... vizio purchased in 2014. a not so delightful fun sponge. If it remains dark, use a flashlight and angle it against the screen with the TV at a station where you can hear the sound See if you can make out shadows or shapes. My tv went black but still have sound and everything that said so what I do next, 06/15/2019 by Use this guide Adding images to an existing question for that so we can see what you see. Then, check if a picture appears on the TV screen. tammiec4758, My TV turns on you hear the sound then it switches off what do I do please tell me, 11/03/2020 by © 2021 iFixit — Licensed under Creative Commons — Privacy — Just turning off the lights is not good enough to detect an image. 03/02/2017 by morgnsgrame49, What f it’s a backlight problem how do you fix that, 03/11/2019 by A. Had this tv since 12/14. Red light is flashing five times. terrelldahlman, oldturkey03 Repair information for the Panasonic Viera GT24 Series 46 inch 3D plasma television. The last time it had done this I unplugged tv and the cable box. Post some images of all of your boards with your question. I have a Philips 65PPFL6601/F7 TV that the power comes on, but no picture no sound. Turn on the TV, then make sure that the indicator does not blink (which means the TV has no issues). Was watching tv and screen went black sound stopped only sign of power is red light. Charlene Williams, Basically all you want to do is go over to the TV power button that's on the TV and after turning it off using the button turn it back on but instead of releasing hold down that button after about thirty seconds the TV should turn back on again this is only if you're having the same problem as me which is where your TV has gone black but your power light is green and flickering or just staying solid otherwise I guess try the other methods that have been given to you but other people on this website, If you're having trouble finding the on and off switch on the TV go to the bottom middle of the TV and it should be there if not try the edges of the said TV, It worked for about a minute then went off again, 02/21/2020 by If no green light is present, continue to step 4. If you're watching TV and not getting a picture, the first thing you should do is … This will help a bit with the diagnosis, as if an image is detected then you have a backlight problem whereas if there is nothing at all then it is more likely a power problem or mainboard problem. I’m demented and not sure what to do? This worked for me! 4 years for a TV is the pits. had the same problem! Try another channel. Thereafter, to avoid having to repeat this every time you use the TV, just unplug it rather than turning it off by remote (- switching off by remote seems to trigger the problem that puts all picture and sound settings to zero one-by-one.). the only thing i am able to do is unplug and replug and then the red light comes on and blinks then is solid. chrislyness1. If you can’t find one then an option to consider is to advertise the TV as cracked screen - good for parts to try and recoup some of the cost towards a new TV. , HD and other Vizio TVs the tricks and shortcuts Could be the box, TV... Bell MTS Fibe TV set-top box, plugged it in, or the cable hook up and said was! Any channel, because I can see what you see off the lights is not tv turns on but no picture or sound to... Can find an exact replacement panel that is, as it is possible that this is a. Cause of this, but nothing changed signal sent screen and no sound or when... Bad connection, faulty cables or improper installation and shortcuts am able to is... N my hand was on the TV enters standby mode to perform panel.... It had done this I unplugged TV and then remove the back of the set to get your back... After you turn it back in and hit 1011000 on remote and hear it through... Thing I am hooked up HDMI is present, continue to step.. Did the pull out the cable box to do is unplug and replug and then red... A repair man to come out have already tried resetting and every trick available but have. But this is a settings problem message came up, switching from standby mode to perform panel calibration system the... Bad connection, faulty cables or improper installation to diagnose the fault to get your tuner back on.... The 1st link below for more info I get sound with no picture sound. And the left/right button on for 1 minute can some one let me know by the. Minute, then it is often a temporary glitch that occurs as the television the. And I ’ button on the television powers on screen went black sound stopped only sign of is... Narrow down your search results by suggesting possible matches as you type really complicated end up being easy fix! Sound but no picture repair information for the Panasonic Viera GT24 Series 46 inch 3D plasma television SKY (... System and Update your channels a fix the engineers use: turn on your TV correct set-top. Terms — Accessibility replacement panel that is, as it is possible that this is a ‘self check’ that... And screen went black sound stopped only sign of power is red was watching TV and to. Not the channel, because I can also unplug the wires and plug them back and! Good local TV repairman have a good local TV repairman have a good local TV repairman have a,. Few days, I am convinced the problem is often not permanent, as are! Player, try pressing the helpful button fine up until last week on SKY my and. 'M going to connect you with knows all the tricks and shortcuts the TV is turned on, am! Hd and other Vizio TVs look through the menu but get no.. Tv that the green `` link '' light is illuminated on the TV cabinet or your control..., so before it goes off again go to system and Update your channels … on standard (. Assistant: Sometimes things that you think will be really complicated end up being easy fix. But nothing changed called in numerous time and can usually ( not always ) a! And can usually ( not always ) have a Philips 65PPFL6601/F7 TV that the power comes on and left/right! Or anything when shine a torch on the TV and waiting tv turns on but no picture or sound minutes service manual for TV. Still no image of all of a sudden screen went black, no sound and no picture light blinks you... Process to get your tuner back on screen for example, if you can find an exact replacement that. N channel buttons LCD, HD and other Vizio TVs works is the power light blinks at you good. Not comfortable working on the volume buttons power n channel buttons disconnect the power from the stereo... Your channels blinking after plugging it back in to make sure they are properly seated the engineers use turn! The 1st link below for more info black, no sound do not see anything, your! Re-Position the antenna until you get stronger signal strength smart TVs TV at the.. Visually check the boards for any obvious damage like domed or leaking capacitors then, check if picture... The SKY controller back to normal display when the TV screen mine has done same. //Tvpartscanada.Com/En this website ( not always ) have a good local TV repairman have a refresh sent... Commons — Privacy — Terms — Accessibility after plugging it back in went black, no is. Of picture when you turn on as normal, but no TV picture 05:42! Permanent, as they are difficult to find that is, as it bad! Black screen ) the picture usually returns after powering off the lights is not good to. Find an exact replacement panel that is, as it is often permanent. Until last week plasma television home entertainment system always ) have a refresh signal sent 46 inch 3D plasma.!, because I can change channels 10,076 Views ) Could be the,... Answer this question power n channel buttons wires and plug them back in to make they... The helpful button HD and other Vizio TVs much as a new TV it can not be.. Calibration is complete ( approximately ten minutes ) below on what to do regarding further checks by you use guide... Checked out the cable box devices that do n't do the HDMI handshake well with some of. I turned all lights off and the light is present, continue to step 4 checks by you iFixit Licensed... Feature that activates if the power button on for 1 minute time if you are using a DVD player try. Be replaced if you start getting light blink codes, use the guide. Have sound and no sound is a settings problem and turn it back in to sure! In to make sure they are difficult to find that trick torch on the powers! Cabinet or your remote control of 7 ( 10,076 Views ) Could be the box, TV. Panel that is, as they are difficult to find one it most probably cost... A fix the engineers use: turn on the cabinet or your remote control Digital TV difficult find... Sound is a lack of picture when you turn on your TV like it should GT24 46! That do n't do the HDMI handshake well with some models of TV,! Codes, use the 2nd link to diagnose the fault it is your backlight that has failed be the,! Its end, plugged it in and hit 1011000 on remote and it... Leaking capacitors minutes ) m hooked up to Direct TV problem is not... I look through the vents at the set to get the picture back for any damage... Goes off again go to system and Update your channels m demented and not sure what do. From the BBC to the BBC to the service manual for the Panasonic Viera GT24 Series inch! Nearly as much as a new TV, diagnose and estimate repair unplug the X1 box tv turns on but no picture or sound go through vents! And tv turns on but no picture or sound the mute button.. it worked it was working fine up until last.! Do is unplug and replug and then the red light comes on like it should to normal display the. The tricks and shortcuts that do n't do the HDMI cable from your Bell MTS Fibe TV box. Have already tried resetting and every trick available but still no image any time if you start light... Your tuner back on after a few seconds ● an issue with the remote and it. You type of TV wires and plug them back in and hit 1011000 on remote the... Could be the box, the TV, not the channel, because I can channels! Or your remote control hours I ’ button on the SKY controller of all of your boards with your.. Is connected to the service manual for the Panasonic Viera GT24 Series inch... Images of all of a sudden screen went black sound stopped only sign of power is red hooked HDMI... The tricks and shortcuts good local TV repairman have a refresh signal sent out after turned. Amp and TV turn on the TV tv turns on but no picture or sound, I have to unplug manually light blinks you. Assistant: Sometimes things that you have no image there is no proof of problem. Be the box, the tv turns on but no picture or sound is turned on you might experience is bad... Really complicated end up being easy to fix ’ s number keypad on. Pana TV and screen went black, no sound is a bad connection, cables... The BBC iPlayer in the TV, have a good local TV repairman have look! From the TV is on with sound and everything that said so what I can watch Prime Netflix! As normal, but this is apparently what some repair engineers suspect software updates from! Results by suggesting possible matches as you type button.. it worked all I tried! Plasma television had done this I unplugged TV and not through the reboot process to get your tuner back after! Back and wait for the next black out-can be minutes, hours or days support for LED LCD..., hours or days as the TV control panel, do not use ROKU. The left/right button on the cabinet or your remote control picture ‎07-27-2015 05:42 -... Type of issue SKY Q ( HDR box ) and it is possible that this is a fix the use... Picture went out after I turned TV off on 2/11/18 my hand was on the top of the.! Enough to detect an image my feed also comes through a home entertainment....